WEBSITE TERMS OF USE

Effective Date: September 2026

1. Introduction

Welcome to the Welcome ToBago website.

These Website Terms of Use govern your access to and use of the Welcome ToBago website and the information, content and services made available through it.

By accessing or using this website, you agree to comply with these Terms of Use. If you do not agree with these terms, you should discontinue use of the website.

Welcome ToBago provides digital access to information about Tobago, including festivals, events, culture, attractions, businesses, visitor information and related experiences.

2. Use of the Website

You agree to use the Welcome ToBago website responsibly and only for lawful purposes.

You must not use the website in violation of applicable laws or regulations; attempt to gain unauthorised access to the website, servers, databases, accounts or related systems; interfere with or disrupt the operation or security of the website; introduce viruses, malicious software or other harmful technology; attempt to copy, scrape, harvest or systematically extract website content or data without authorisation; distribute fraudulent, misleading, unlawful, abusive or harmful material; impersonate another person or organisation; or use automated systems in a manner that places an unreasonable burden on the website or its infrastructure.

Access may be restricted or suspended where necessary to protect the website, its users or associated systems.

3. Information and Content

Welcome ToBago aims to provide useful and timely information about Tobago, including events, festivals, attractions, businesses, transportation, visitor services and other activities.

While reasonable efforts may be made to maintain accurate information, event schedules, locations, prices, availability, routes, operating hours and other information may change.

Users should confirm important or time-sensitive information with the relevant organiser, business, service provider or official source where appropriate.

Information provided on the website is for general informational purposes and should not be interpreted as professional, legal, medical or emergency advice.

4. Intellectual Property

Unless otherwise stated, content made available through the Welcome ToBago website—including text, graphics, branding, logos, photographs, videos, software, layouts and other materials—is owned by, licensed to, or used with permission by the relevant Welcome ToBago stakeholders.

Content may be viewed and, where appropriate, downloaded or printed for personal and non-commercial use.

Users may not reproduce, modify, distribute, sell, commercially exploit or republish protected website content without the appropriate permission.

Third-party trademarks, photographs, event branding and other intellectual property remain the property of their respective owners.

5. Third-Party Websites and Services

The Welcome ToBago website may contain links to third-party websites, booking platforms, ticketing services, social-media platforms, businesses or other external services.

These links are provided for convenience and informational purposes. Unless expressly stated otherwise, the inclusion of a third-party link does not constitute an endorsement or guarantee of that third party, its products, services or information.

Welcome ToBago is not responsible for the availability, content, security, accuracy, terms or privacy practices of independently operated third-party websites or services. Users should review the applicable terms and privacy policies before using third-party services.

6. Privacy

Use of the Welcome ToBago website is also subject to the Welcome Tobago Privacy Policy.

The Privacy Policy explains how personal information may be collected, used, stored, shared and protected when users interact with the Welcome ToBago website, mobile application and related digital services.

Privacy Policy: https://www.welcometobago.com/privacy-policy/

7. Cookies and Similar Technologies

The Welcome ToBago website may use cookies and similar technologies to operate the website, remember user preferences, understand how visitors interact with the website and improve functionality and performance.

Cookies may include essential cookies necessary for basic website operation, security and functionality; functional cookies used to remember choices and provide enhanced functionality; and performance and analytics cookies used to understand how visitors use the website and improve its performance and user experience.

Where required, users may be given options to manage non-essential cookies. Users can also manage cookies through their browser settings. Disabling certain cookies may affect some website functionality.

8. Events, Businesses and Third-Party Listings

Welcome ToBago may provide information about events, promoters, performers, vendors, accommodation providers, restaurants, transportation providers, attractions and other businesses or organisations.

Unless expressly indicated otherwise, the appearance of an organisation, event or business on the website does not constitute a guarantee of its services.

Transactions or arrangements entered into directly between users and third-party providers are generally between those parties. Users should independently review relevant terms, prices, cancellation policies and other conditions before making purchases, bookings or commitments.

9. User Accounts and Interactive Services

Certain Welcome ToBago services may require users to create an account or sign in. Users are responsible for maintaining the confidentiality of their account credentials and for activity conducted through their accounts.

Where the website provides access to interactive features, community content or other user-generated material, additional Community Guidelines or platform terms may apply.

Users must not use interactive services to publish unlawful, threatening, abusive, fraudulent, discriminatory, defamatory or otherwise prohibited content. Welcome ToBago may moderate, restrict or remove content and may restrict access to interactive features where reasonably necessary to protect users or the platform.

10. AI and Digital Assistance

Welcome ToBago may provide access to AI-powered information or digital-assistance services.

AI-generated information is provided to assist users and may occasionally be incomplete, outdated or incorrect. Users should verify important information using official sources, particularly where information relates to safety, transportation, event changes or other time-sensitive matters.

AI services should not be relied upon as a substitute for official emergency services or professional advice.

11. Safety and Emergency Information

Welcome ToBago may display safety information or provide mechanisms through which users can request or report assistance.

Unless expressly stated otherwise, these functions do not replace official Police, Fire, Ambulance or other emergency services. Users experiencing an immediate or life-threatening emergency should contact the appropriate emergency authority directly.

12. Website Availability

Reasonable efforts may be made to keep the Welcome ToBago website available and functioning properly. However, continuous or uninterrupted access cannot be guaranteed.

The website may occasionally be unavailable because of maintenance, upgrades, telecommunications issues, cybersecurity measures, third-party service interruptions or circumstances outside the reasonable control of the platform operators.

Features may also be modified, suspended or discontinued as the Welcome Tobago platform develops.

13. Limitation of Liability

To the extent permitted by applicable law, Welcome ToBago and the organisations responsible for operating or supporting the platform will not be liable for losses arising solely from reliance on inaccurate or outdated third-party information, temporary website unavailability, third-party websites or services, or misuse of the website by a user.

Nothing in these Terms is intended to exclude or limit any liability or legal right that cannot lawfully be excluded or limited.

14. Changes to These Terms

These Website Terms of Use may be updated periodically to reflect changes to the Welcome ToBago platform, website functionality, applicable requirements or services.

The latest version will be published on the Welcome ToBago website together with its effective or updated date. Continued use of the website following an update will be subject to the revised Terms of Use.

15. Governing Law

These Terms of Use are governed by the laws of the Republic of Trinidad and Tobago.

Any dispute relating to the use of the Welcome Tobago website will be subject to the applicable laws and jurisdiction of Trinidad and Tobago.

16. Contact Us

Questions or concerns about these Website Terms of Use may be directed to:

Welcome Tobago
Secretariat, GNV Place
Wilson Road
Scarborough, Tobago
Trinidad and Tobago

Email: info@welcometobago.com
Telephone: (868) 639-4441 ext. 209/301

For technical support relating to the Welcome Tobago digital platform:
Email: support@welcometobago.com